Details of the incident and any other information to support your claimД¬omplaints can be submitted by printing the complaint form on this website, by mail, telephone, fax, email or in person.The date, time and location of the incident.Your name, address and telephone number.Please address all complaints or concerns to:Д®mail: file a complaint, please provide the following information: If you believe you or another person has been discriminated against by Metro or Metro Connect under the Americans with Disabilities Act (ADA) or if you have a concern about the service, you may file a complaint. Metro operates without regard to race, color, national origin, creed income, gender, age and disability. Metro is committed to providing safe and reliable transportation to all people without discrimination based on disabilities. The law sets forth specific requirements for vehicle and facility accessibility and the provision of service, including access to fixed route bus and complementary paratransit service. Title II and III of the Americans with Disabilities Act of 1990 (ADA) provides that no entity shall discriminate against an individual with a disability in connection with the provision of transportation services. If you need the meeting materials in an alternative format or have questions about the agenda and meeting materials, please call theВ Metro Connect Coordinator at (269) 337-8477. Meetings of the LAC are open to the public, with notice of meetings made at the regular meetings of the Kalamazoo County Transportation Authority, in accordance with law. in the Metro Linda Teeter Community Room, 530 N. Regular meetings of the LAC are held on the third Wednesday of every other month beginning in January at 2:30 p.m. This will be held virtually using this Zoom link: The Local Advisory Committee meeting will be held Wednesday, September 15 at 2:30 pm. The LAC makes policies relating to Metro Connect service and hears comments from the public about Metro Connect operations. The LAC advises and makes recommendations to the Central County Transportation Authority and the Kalamazoo County Transportation Authority on issues related to Metro Connect service. The Local Advisory Committee (LAC) is made up of Disability Community representatives, Senior representatives and at large members representing areas of Kalamazoo County.

Mta service advisory